Payment Processing Fee

You can choose to pass payment processing fees to your customers by adding a percentage-based fee, a fixed fee, or both. This is available for automatic payment methods only (e.g., Stripe, Paystack).

How to Add a Payment Processing Fee

1. Go to Settings > Payments
2. Select the payment gateway you want to apply the fees
3. You’ll see an option to add a percentage-based fee (e.g., 4%) and a fixed fee (e.g., $1)

   1. For example, if Stripe charges you 3.4% + $0.50 per transaction, you may choose to charge your customers 4% + $1 to cover these costs.

      
4. Click Save to apply the processing fee to all future orders. The customer’s total at checkout will now include the additional fee.

Reviewing the Changes

1. Navigate to 'Orders' and select an unpaid order.

   

2. Go to the payment link. You’ll see the original price with the added 4% + $1 processing fee included in the total.

   

3. Click Pay to view the full cost with the transaction fee applied.